Independent software
Every 3Bit Machine product does a single job well, installs from its platform's marketplace, and is billed there. Nothing extra to host, nothing extra to manage, no separate invoice to chase.
Support tickets often need someone outside the help desk: a supplier, a courier, a lawyer. Sendrel lets agents forward the relevant ticket comments by email, then pulls every reply back into the ticket as an internal note. The whole exchange stays where the team can see it, instead of vanishing into one agent's inbox.
5 USD per agent per month. 14 day trial. Billed through Zendesk.
Visit sendrel.appStore automation for Shopify, without code. Pick a trigger, add a condition, choose the actions: tag the customer, send an email, post to Slack or Discord, call a webhook. Start from a template instead of a blank canvas, watch every run in the log, and retry anything that fails.
Built and ready. Arriving on the Shopify App Store.
Preview it at navrel.ioOne address for everything: support@3bitmachine.com. Product questions, billing, partnership ideas. No ticket portal, no chat widget.